JS Help Desk <= 2.8.1 - SQL Injection
CVE-2023-50839
Verified
Description
The JS Help Desk – Best Help Desk & Support Plugin plugin for WordPress is vulnerable to SQL Injection via the 'email' and 'trackingid' parameters in all versions up to 2.8.2 (exclusive) due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Severity
Critical
CVSS Score
9.8
Exploit Probability
2%
Published Date
February 20, 2026
Template Author
shivam kamboj, s4e-io
CVE-2023-50839.yaml
9.8Score
CVSS Metrics
CVSS Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVE ID:
cve-2023-50839
CWE ID:
cwe-89
Remediation Steps
Update to the latest version of JS Help Desk, version 2.8.2 or later.